Privacy Policy
The type of information we may collect and hold may include:
- Your name, address, date of birth, email and contact details.
- Information on your next of kin, including their name, address and contact details.
- Notes of your symptoms or diagnosis and the treatment given to you.
- Specialist reports and test results, including blood tests and imaging results such as X-ray and MRI reports.
We will generally collect personal information:
- From you directly when you provide your details to us. This might be via a face-to-face discussion, telephone conversation, registration form or online form.
- From a person responsible for you.
Why do we collect and hold personal information?
In general, we collect, hold and use your personal information for the following purposes:
- To provide health services to you.
- To communicate with you in relation to the health service being provided.
- To comply with our legal obligations, including, but not limited to, mandatory notification of communicable diseases.
- To help us manage our accounts and administrative services, including billing arrangements with health funds.
- For consultations with other doctors and allied health professionals involved in your healthcare.
- For identification and insurance claiming
How can you access and correct your personal information?
For details on how to access and correct your health record, please contact our practice as noted below under ‘Contact Details.’
How do we hold your personal information?
Our staff are trained and required to respect and protect your privacy. We take reasonable steps to protect information held from misuse and loss and unauthorised access, modification or disclosure. This includes:
- Our staff has signed confidentiality agreements.
- Holding your information in secured cloud storage
- Our practice has document retention and destruction policies.
